Our FAQs

With our online booking module, you can enter your trip details and instantly receive a fixed fare. Once the booking is confirmed, you will receive your transport voucher no later than 24 hours before the ride. You will also receive notifications to confirm your booking and remind you of your ride a few hours before departure.

Of course. The easiest way is to write to us by SMS or email at vtcsolutiontransport@gmail.com, or via our contact form: we’ll get back to you quickly to arrange your trip. You can also reach us at +33 6 24 26 32 39.

Phone chargers (Apple and Android) and a bottle of water to travel in the best conditions: still and sparkling water to choose from in the Business range, still water in the Standard range. Depending on the selected range: suit, iPad, WIFI.

Payment is made in cash, via a secure payment link or by bank transfer. The invoice is issued only by the company VTC Solution Transport, not by the driver; you receive it by e-mail once the journey is completed.

The driver tracks your arrival in real time thanks to the flight or train number you provided, and adjusts to the actual arrival time. Included waiting is 45 minutes after landing at the airport and 15 minutes after the train arrives at the station. Beyond that, additional waiting time may be charged.

For any request for a vehicle with driver available for a specific duration, please contact us directly. If you book by phone, be sure to clearly mention your needs to the operator.

With our various corporate solutions, we can offer a tailor-made service to meet companies’ expectations, such as end-of-month billing to ease the expense reports handled by your accounting department and save your employees time. We can also propose offers for your important guests, depending on the level of service expected. Please contact us for more information.