Our FAQs

With our online booking module, you can enter your trip details and instantly receive a fixed fare. Once the booking is confirmed, you will receive your transport voucher no later than 24 hours before the ride. You will also receive notifications to confirm your booking and remind you of your ride a few hours before departure.

Of course, we'll be happy to get back to you. You can reach us by phone or SMS at +33 6 24 26 32 39, by mail vtcsolutiontransport@gmail.com, or use our contact form.

Phone chargers (Apple and Android), bottle of water, sweets: everything you need to make your journey as smooth as possible. Depending on the selected programme: Suit, iPad, WIFI,...

No hidden costs! Our vehicles are equipped with a credit card payment terminal. You can pay the driver directly, or pay in advance via a secure payment link. You'll receive an invoice by e-mail once the journey has been completed.

The driver tracks your arrival in real time, using the flight/train number you've entered, and adapts accordingly. Whatever the waiting time, he'll wait for you free of charge. No extra charge on your part.

For any request for a vehicle with driver available for a specific duration, please contact us directly. If you book by phone, be sure to clearly mention your needs to the operator.

With our various corporate solutions, we can offer a customized solution to meet companies' expectations, such as monthly billing to reduce your expense accounts, or, depending on the rights defined by the company, invite an individual or order for an employee. Please contact us here for more information.